Leadership Potential, Operations Strategy, Employee and Customer Experience & Transformation
As a strategic advisor, executive coach and principal at ROX Strategy, Michael is harnessing his thirty plus years as a leader and senior executive. Michael excels at developing innovative, high impact initiatives that improve employee engagement, customer experience and operational efficiencies. Michael has had the privilege to coach over 100 high potential leaders through one-on-one and team coaching. Prior to ROX Strategy, Michael served as SVP of Operations for Cablevision, GVP at Charter Communications and SVP of Customer Experience and Transformation for The Madison Square Garden Company.
